Project Details: The Smart-Card based Transport Management System is an initiative to automate the issuance of registrations, licenses and permits issued by the Department of Transport, Government of Chhattisgarh. The objectives of the project include automation of the existing manual system, improvement in the quality and level of citizen centric services and ensure a secured and transparent government working system.

Milestones:      

·         Manual system of working to be completely replaced by online automated system

·         AS-IS & TO-BE studies to be conducted to identify the gaps in the functionalities, processes, procedures, technology and critical success factors

·         A comprehensive blueprint to be developed indicating the precise requirements and expectations, departments environment, relevant e-governance best practices, organization structure, operational model and gap assessment

·         Leveraging knowledge, experience and expertise available / gained over the entire country

Impact:              

·         Increased efficiency in issuing permits, licences enabling citizen friendly environment

·         Better monitoring and control on the movement of vehicles and payment of taxes, duties etc.

·         Instant MIS on vehicle information resulting in prompt tracking of vehicles

·         Smooth movement of vehicles due to interoperability with other States

Better revenue to the State due to increased responsiveness, reliability and accountability of the system